Product Designer • Fintech • Complex Systems

Designing products
people can trust.

I'm a Product Designer who enjoys solving complex product challenges. I work across research, UX strategy and interface design to create digital experiences that feel effortless for the people using them.

Mexico City
Why me

What I bring to the table

Regulated environments

Experience designing under compliance, legal, and security constraints — without sacrificing usability.

Research-driven

I translate interviews, usability testing, and stakeholder input into clear problem definitions.

Cross-functional

Close partnership with Product, Engineering, Legal, and QA in Agile environments.

Design systems

Consistency at scale — designing within and contributing to existing design systems.

Code-aware

Working knowledge of HTML/CSS improves collaboration and communication with engineers.

Detail-obsessed

Visual QA is second nature — catching the small inconsistencies others miss.

FigmaMiroMazeUseberry JiraConfluenceAdobe Suite HTML / CSSDesign SystemsAccessibility User ResearchDesign Thinking ChatGPTClaudeAI-assisted design workflows
Career

Experience

2022 — 2026

Product Designer

GFT Technologies

Global consulting partner supporting digital transformation initiatives in financial services, collaborating with cross-functional teams to design, validate, and deliver scalable digital banking solutions for clients such as Santander and Actinver.

2022 — 2026

Product Designer

Santander México (Consultant through GFT Technologies)

Led end-to-end product design for SME/B2B digital banking across mobile and web. Owned onboarding and security flows, and integrated biometric identity verification informed by research and operational requirements — partnering closely with Product, Research, Development, and QA in Agile environments.

2020 — 2021

Creative Multimedia Developer

Media Monks

Contributed to content-driven web experiences, defining page structure, navigation, and interaction patterns based on audience and campaign insights.

2017 — 2020

Senior Multimedia Designer

KTBO

Led art direction, illustration, animation, and concept development for integrated digital campaigns (Corona, Google, Mattel, Ricolino, Little Caesars).

Luis Felipe Heredia Cruz
About

Hi, I'm Luis Felipe.

I'm a Product Designer based in Mexico City, specialized in SME/B2B digital banking. Over the last 4+ years I've worked at the intersection of design, research, and regulatory constraints — translating complex operational needs into clear, trustworthy digital experiences.

Before moving into product design, I spent several years as a multimedia designer and motion designer — a background that gave me a sharp eye for timing, interaction, and visual feedback. It still shapes how I think about the feeling behind every interface.

B.A. in Digital Media Design · Centro de Diseño, Cine y Televisión

4+
Years in Product Design
10+
Years as a visual & interactive
design professional
Get in touch

Let's build something trustworthy.

Based in Mexico City · Available for remote and hybrid roles

If you're building products that require clarity, trust, and great user experiences, let's connect.